Kogan Internet — Daily Performance Report

Report date: 30 Sep 2026 (yesterday) · Generated 1 Oct 2026 10:40 (Australia/Melbourne) · LAD 30 Sep 2026 · PTCC_CY 24,243 (Google Sheet, 29/9/2026) · re-run 10:30 AEST after feed refresh
TCC (end of period)
24,703
YoY +19.8%MoM +5.5%
FYTD Activations
5,837
YoY +51.9%
FYTD Sales (GA4)
5,670
YoY +60.8%
FYTD GTV (adj.)
$5,080,807
YoY +21.2%
MTD Activations
1,992
YoY +158.0%MoM +12.5%
MTD GTV
$1,795,202
YoY +27.2%MoM +5.7%

✓ What's Working Well

  • TCC 24,703 at 30 Sep — +4,080 YoY (+19.8%) vs 20,623 and +1,290 MoM (+5.5%) vs 23,413 at 30 Aug. Up 460 on the published 29 Sep figure (134 post-invoice activations plus a 326 step-up in the invoiced base).
  • FYTD activations 5,837 vs 3,843 PY (+1,994, +51.9%); FYTD sales (GA4) 5,670 vs 3,526 (+2,144, +60.8%).
  • MTD activations 1,992 vs 772 PY (+1,220, +158.0%) and +222 vs the 1–30 Aug period (+12.5% MoM) — September is the strongest activation month in the 3-year window. MTD sales (GA4) 2,101 vs 778 PY (+170.1% YoY).
  • GTV (ex-GST): MTD $1,795,202 (+27.2% YoY, +5.7% MoM); FYTD $5,080,807 vs $4,190,366 PY (+21.2%).
  • Gold+ mix: 4,244 of 5,837 FYTD activations (72.7%) vs 231 PY; Gold+ TCC now 8,736 and the largest tier.
  • Yesterday: GA4 sales 85 vs 32 PY (+165.6%) and 35 a month ago (+142.9%). Activations 85 vs 35 PY (+142.9%) and 18 MoM (+372.2%).
  • Churn (floor): MTD invoice-cycle disconnections 566 vs 717 PY (−21.1%) and 883 MoM (−35.9%); FYTD 2,361 vs 2,157 (+9.5%).

⚠ What Needs Watching

  • Yesterday derived disconnections = −375 is a data-freshness artefact. The 10:30 refresh added ~326 invoices dated 28 Sep on top of two days of activations, so TCC_EOP (24,703) jumped past PTCC + activations. Shown in grey; not a real figure. True churn awaits the SQL Server source.
  • Yesterday GTV shows $0 across CY/PY/MoM — invoices are batch-issued and none are dated 30 Sep in any year. Normal billing-cycle effect, not a revenue drop.
  • Legacy tier decline: Silver TCC 7,823 (vs 11,292 at 30 Sep 25, −31%) and Bronze 1,907 (vs 2,251, −15%); Silver FYTD activations 314 vs 1,655 PY. Growth is concentrated in Gold+; Gold TCC is down YoY (5,522 vs 6,417).
  • FYTD churn (floor) up 9.5% YoY (2,361 vs 2,157) — a floor with a 45-day lag, so recent periods are understated and the YoY/MoM churn gains above should be read cautiously.
  • Data caveats this run: re-run at ~10:30 AEST after the 05:30 BigQuery build had stopped at 28 Sep — the feed is intermittently a day late, so the first morning run can understate TCC. CY MTD sales 2,101 is derived (2,016 through 29 Sep + 85 on 30 Sep); MoM MTD sales uses Aug full-month (1,741) as a proxy.
⚠ Data freshness: this is a re-run at ~10:30 AEST after the activation feed caught up (LAD now 30 Sep; the 05:30 build had stopped at 28 Sep). The refresh also added ~326 invoices dated 28 Sep, lifting the invoiced-customer base by 326 in one step, so yesterday's derived disconnections are negative (−375) — a data-freshness artefact, not a win. PTCC loaded from Google Sheet (29/9/2026 = 24,243). GA4 sales for MTD/FYTD/MoM-MTD partly derived — see footnotes.
YoYMoM
MetricCY (30 Sep 26)PY (30 Sep 25)YoY ΔYoY %MoM (30 Aug 26)MoM ΔMoM %
Sales (GA4) ⁽³⁾8532+53+165.6%35+50+142.9%
Activations85 (CY reflects LAD 30 Sep)35+50+142.9%18+67+372.2%
Disconnections (Activations + PTCC − TCC) ⁽ᵃ⁾-3750−375N/A0−375N/A
GTV (ex-GST)$0$0$0N/A$0$0N/A
TCC (end of period — 30 Sep)24,70320,623+4,080+19.8%23,413+1,290+5.5%
PTCC (previous day's published TCC — 29 Sep) ⁽⁵⁾24,24320,588+3,655+17.8%23,395+848+3.6%

⁽³⁾ Sales sourced from GA4 (Ecommerce purchases: Item name report). All other metrics from BigQuery.

⁽ᵃ⁾ Disconnections derived formula: Activations + PTCC − TCC. CY: 85 + 24,243 − 24,703 = −375. PY: 35 + 20,588 − 20,623 = 0. MoM: 18 + 23,395 − 23,413 = 0. A negative result indicates BigQuery invoice data arrived overnight (≈326 extra invoices dated 28 Sep landed in the 10:30 refresh), causing TCC_EOP to exceed PTCC + activations; this is a data-freshness artefact and is rendered in neutral grey. PTCC (CY) from Google Sheet; PTCC (PY) and PTCC (MoM) from BigQuery. True figures pending SQL Server source ([KOG_DATAWAREHOUSE].[VHA].[T_KGN_INTERNET_TOTALS_DAILY_HISTORY]).

⁽⁵⁾ PTCC_CY = previous day's published TCC (from Google Sheet: https://docs.google.com/spreadsheets/d/1juzrxFK6b8acGqtMwVeYzho99cCVOZ-FdraOqNrlLMs). PTCC_PY and PTCC_MoM computed from BigQuery using report_date = YEST_PY−1 and MOM_YEST−1 (historical data is settled). Disconnections (yesterday) = Activations + PTCC − TCC. GTV shows $0 for 30 Sep in all periods: no invoices are dated past LID (28 Sep) — invoices are issued in batches, not daily.

Plans activated — all plans

PlanCY activationsPY activationsYoY ΔYoY %
Gold+ MTM6821+47+223.8%
Gold MTM92+7+350.0%
Silver MTM511−6−54.5%
Diamond MTM20+2new
Bronze MTM1100.0%
Total8535+50+142.9%
YoYMoM
MetricCY (1–30 Sep 26)PY (1–30 Sep 25)YoY ΔYoY %MoM (1–30 Aug 26)MoM ΔMoM %
Sales (GA4) ⁽³⁾2,101 ⁽⁶⁾778+1,323+170.1%1,741 ⁽⁷⁾+360+20.7%
Activations1,992772+1,220+158.0%1,770+222+12.5%
Disconnections (⚠ floor, 45-day lag)566717−151−21.1%883−317−35.9%
GTV (ex-GST)$1,795,202$1,411,185+$384,017+27.2%$1,699,039+$96,163+5.7%
TCC (end of period)24,70320,623+4,080+19.8%23,413+1,290+5.5%

⁽³⁾ Sales sourced from GA4. All other metrics from BigQuery.

⁽⁶⁾ CY MTD sales = 2,101, derived: 2,016 (GA4 MTD through 29 Sep, prior run) + 85 (GA4, 30 Sep). ⁽⁷⁾ MoM MTD sales (1–30 Aug) uses the Aug-2026 full-month GA4 total (1,741) as a proxy because the GA4 day-range fetch failed this run; true 1–30 Aug value is marginally lower. PY MTD sales = Sep-2025 full month (1–30 Sep, GA4 actual).

Disconnections = invoice-cycle churn (customer with no follow-up invoice within 45 days, attributed to invoice date + 35 days); a floor figure with a 45-day lag, so recent periods are understated.

Plans activated — all plans

PlanCY activationsPY activationsYoY ΔYoY %
Gold+ MTM1,460231+1,229+532.0%
Gold MTM284189+95+50.3%
Silver MTM106232−126−54.3%
Bronze MTM83102−19−18.6%
Diamond MTM3311+22+200.0%
Platinum MTM267+19+271.4%
Total1,992772+1,220+158.0%
YoY
MetricCY (1 Jul–30 Sep 26)PY (1 Jul–30 Sep 25)YoY ΔYoY %
Sales (GA4) ⁽³⁾5,6703,526+2,144+60.8%
Activations5,8373,843+1,994+51.9%
Disconnections (⚠ floor, 45-day lag)2,3612,157+204+9.5%
GTV (ex-GST)$5,080,807$4,190,366+$890,442+21.2%
TCC (end of period)24,70320,623+4,080+19.8%

⁽³⁾ Sales from GA4: FYTD CY = Jul 1,828 + Aug 1,741 + Sep 2,101; PY = Jul 1,640 + Aug 1,108 + Sep 778 (monthly GA4 actuals from state file). GTV PY period (Jul–Sep 2025) does not include the Mar-2025 bulk-rebill anomaly, so no adjustment was required.

Plans activated — all plans

PlanCY activationsPY activationsYoY ΔYoY %
Gold+ MTM4,244231+4,013+1737.2%
Gold MTM8471,236−389−31.5%
Silver MTM3141,655−1,341−81.0%
Bronze MTM256608−352−57.9%
Platinum MTM9363+30+47.6%
Diamond MTM8349+34+69.4%
Gold M2M01−1−100.0%
Total5,8373,843+1,994+51.9%

Month-end TCC (blue line) and monthly GTV ex-GST (green bars)

* Mar 25: raw GTV was $21,255,577 (bulk-rebill anomaly); substituted with the Apr-25 full-month GTV ($1,239,536) for a like-for-like view. Orange = today (1 Oct 2026): TCC 24,703 and month-to-date GTV $0 (no October invoices yet). Sep 26 bar is the full month ($1,795,202).

A) Monthly Sales (GA4) — items purchased

35/37 months populated · all Nov 2023+ months are real GA4 actuals; current month (amber) is Sep MTD through 30 Sep (2,101 — derived from prior MTD + GA4 day). Sep/Oct 2023 pre-date GA4 ecommerce tracking.

B) Monthly Connections (Activations)

Source: BigQuery (NbnActivationDate). Current month in amber.

C) Quarterly Connections (Activations)

Current quarter is QTD (amber).

D) Monthly Activations by Plan Tier

Stacked by tier (Bronze → Diamond).

E) TCC by Plan Tier

Stacked area, 36 historical month-ends + today (NIC + PIC, distinct customers, tier from latest activated plan; "Other" = unclassified plans).