Kogan Internet — Daily Performance Report

Reporting date: 21 Jul 2026 · Generated 22 Jul 2026 (Melbourne)
Performance Summary — 21 Jul 2026
TCC (end of period)
21,689
YoY +13.9%MoM +3.2%
FYTD Activations
1,259
YoY +3.0%
FYTD Sales (GA4)
1,197
YoY +7.9%
FYTD GTV (ex-GST)
$1,134,298
YoY +10.9%
MTD Activations
1,259
YoY +3.0%MoM +12.4%
MTD GTV (ex-GST)
$1,134,298
YoY +10.9%MoM -2.4%

✓ What's Working Well

  • TCC reached 21,689 connected customers as at 21 Jul, up 2,643 YoY (+13.9%) and 666 MoM (+3.2%) — the base keeps expanding.
  • FYTD GTV $1,134,298 vs $1,022,736 last year, +$111,562 (+10.9% YoY).
  • FYTD sales 1,197 items (GA4) vs 1,109 PY (+7.9% YoY); also +3.2% vs June MTD.
  • MTD activations 1,259 vs 1,222 PY (+3.0% YoY) and +12.4% vs June MTD (+139 connections).
  • Yesterday sales 63 items vs 53 a year ago and a month ago (+18.9%).
  • Gold+ dominates the new-activation mix (908 of 1,259 MTD, ~72%%) — the plan migration is working.

⚠ What Needs Watching

  • Yesterday activations 29 (reflects LAD 20 Jul) vs 47 PY (-38.3%) and 44 MoM (-34.1%) — a single day is volatile; watch the trend, not the day.
  • MTD GTV -2.4% MoM ($1,134,298 vs $1,161,974 June) — billing-cycle timing; still +10.9% YoY.
  • Yesterday derived disconnections 378 (CY) exceed PY 136 and MoM 86 — derived (Activations + PTCC − TCC), sensitive to overnight invoice-data freshness; not a settled churn figure.
  • GTV for 21 Jul (CY) not yet loaded (latest invoice date 20 Jul); YoY shown N/A and will settle next run.
  • Legacy Silver/Gold/Bronze plans fall sharply YoY as customers migrate to Gold+ (Silver MTD 68 vs 586, −88%%) — expected mix-shift; monitor total volume.
Yesterday — 21 Jul 2026 (CY reflects LAD 20 Jul)
YoY  MoM
MetricCYPYYoY ΔYoY %MoMMoM ΔMoM %
Sales (GA4) ⁽³⁾6353+10+18.9%53+10+18.9%
Activations29CY = LAD 20 Jul47-18-38.3%44-15-34.1%
Disconnections(Activations + PTCC − TCC) ⁽ᵃ⁾378136+242+177.9%86+292+339.5%
GTV (ex-GST)pending21 Jul invoices not yet loaded$120,574N/AN/A$80,863N/AN/A
TCC (end of period — 21 Jul)21,68919,046+2,643+13.9%21,023+666+3.2%
PTCC (prev day published — 20 Jul) ⁽⁵⁾22,03819,135+2,903+15.2%21,065+973+4.6%

Plans activated — all plans (CY = LAD 20 Jul)

PlanCYPYYoY ΔYoY %
Gold+ MTM230+23new
Gold MTM412-8-66.7%
Platinum MTM10+1new
Bronze MTM19-8-88.9%
Silver MTM026-26-100.0%
Total2947-18-38.3%
Month to Date — 1–21 Jul 2026
YoY  MoM
MetricCYPYYoY ΔYoY %MoMMoM ΔMoM %
Sales (GA4) ⁽³⁾1,1971,109+88+7.9%1,160+37+3.2%
Activations1,2591,222+37+3.0%1,120+139+12.4%
Disconnections⚠ floor (45-day lag)311503-192-38.2%610-299-49.0%
GTV (ex-GST)$1,134,298$1,022,736+$111,562+10.9%$1,161,974-$27,675-2.4%
TCC (end of period)21,68919,046+2,643+13.9%21,023+666+3.2%

Plans activated — all plans

PlanCYPYYoY ΔYoY %
Gold+ MTM9080+908new
Gold MTM178400-222-55.5%
Silver MTM68586-518-88.4%
Bronze MTM59197-138-70.1%
Platinum MTM2823+5+21.7%
Diamond MTM1816+2+12.5%
Total1,2591,222+37+3.0%
Financial Year to Date — 1–21 Jul 2026 (FY27)
MetricCYPYYoY ΔYoY %
Sales (GA4) ⁽³⁾1,1971,109+88+7.9%
Activations1,2591,222+37+3.0%
Disconnections⚠ floor (45-day lag)311503-192-38.2%
GTV (ex-GST)$1,134,298$1,022,736+$111,562+10.9%
TCC (end of period)21,68919,046+2,643+13.9%

Plans activated — all plans

PlanCYPYYoY ΔYoY %
Gold+ MTM9080+908new
Gold MTM178400-222-55.5%
Silver MTM68586-518-88.4%
Bronze MTM59197-138-70.1%
Platinum MTM2823+5+21.7%
Diamond MTM1816+2+12.5%
Total1,2591,222+37+3.0%
TCC + GTV (ex-GST) — monthly
Blue line: end-of-month TCC (NIC+PIC). Green bars: monthly GTV ex-GST. Final point = today (MTD, orange). Mar 25* substitutes Apr-2025 GTV for the Mar-2025 bulk-rebill anomaly (~$21.26M).
3-Year Trends

A. Monthly Sales (GA4)

B. Monthly Connections (Activations)

C. Quarterly Connections (Activations)

D. Monthly Activations by Plan Tier

E. TCC by Plan Tier

⁽³⁾ Sales sourced from GA4 (Ecommerce purchases: Item name report). All other metrics from BigQuery.

⁽ᵃ⁾ Disconnections (yesterday) derived: Activations + PTCC − TCC. CY: 29 + 22038 − 21689 = 378. PY: 47 + 19135 − 19046 = 136. MoM: 44 + 21065 − 21023 = 86. PTCC (CY) from Google Sheet; PTCC (PY) and PTCC (MoM) from BigQuery (settled historical data). A negative result would indicate BigQuery invoice data arrived overnight (data-freshness artefact); all values here are positive. True figures pending SQL Server source ([KOG_DATAWAREHOUSE].[VHA].[T_KGN_INTERNET_TOTALS_DAILY_HISTORY]).

⁽⁴⁾ GTV anomaly: a bulk-rebill event inflated Mar-2025 GTV to ~$21.26M; PY periods covering Mar-2025 are adjusted by substituting Apr-2025 GTV. No metric-table PY period this run covers Mar-2025, so no table adjustment was required; the TCC + GTV chart substitutes the Mar-2025 bar (labelled Mar 25*).

⁽⁵⁾ PTCC_CY = previous day's published TCC (from the Kogan Internet TCC Google Sheet). PTCC_PY and PTCC_MoM computed from BigQuery using report_date = YEST_PY−1 and MOM_YEST−1 (historical data is settled). Disconnections (yesterday) = Activations + PTCC − TCC.

MTD disconnections use invoice-cycle churn with a 45-day-lag floor (recent periods undercounted). Generated 22 Jul 2026 (Melbourne). Data date: TCC as at 21 Jul; activations CY reflect LAD 20 Jul (1-day activation lag).