| Metric | CY | PY | YoY Δ | YoY % | MoM | MoM Δ | MoM % |
|---|---|---|---|---|---|---|---|
| Sales (GA4) ⁽³⁾ | 59 | 77 | -18 | -23.4% | 74 | -15 | -20.3% |
| Activations | 61 (CY reflects LAD 15 Jul) | 67 | -6 | -9.0% | 60 | +1 | +1.7% |
| Disconnections (Activations + PTCC − TCC) ⁽ᵃ⁾ | -789 | 181 | -970 | -535.9% | -74 | -715 | +966.2% |
| GTV (ex-GST) | N/A | $73,918 | N/A | N/A | $117,518 | N/A | N/A |
| TCC (end of period — 16 Jul) | 22,022 | 18,715 | +3,307 | +17.7% | 21,043 | +979 | +4.7% |
| PTCC (prev day published TCC — 15 Jul) ⁽⁵⁾ | 21,172 | 18,829 | +2,343 | +12.4% | 20,909 | +263 | +1.3% |
| Plan | CY | PY | YoY Δ | YoY % |
|---|---|---|---|---|
| Gold+ MTM | 46 | 0 | +46 | new |
| Gold MTM | 7 | 19 | -12 | -63.2% |
| Bronze MTM | 5 | 11 | -6 | -54.5% |
| Platinum MTM | 2 | 1 | +1 | +100.0% |
| Silver MTM | 1 | 35 | -34 | -97.1% |
| Diamond MTM | 0 | 1 | -1 | −100.0% |
| Total | 61 | 67 | -6 | -9.0% |
3 Sales sourced from GA4 (Ecommerce purchases: Item name report). All other metrics from BigQuery.
4 GTV anomaly fix: a Mar-2025 bulk-rebill inflated that month's GTV (~$21.3M); where a PY period covers Mar-2025 it is substituted with Apr-2025 full-month GTV. No metric-table PY period covers Mar-2025 this run (FY began 1 Jul), so no adjustment applied here; the substitution is applied in the TCC + GTV chart.
5 PTCC_CY = previous day published TCC (from TCC history Google Sheet). PTCC_PY and PTCC_MoM computed from BigQuery using report_date = YEST_PY−1 and MOM_YEST−1 (historical data settled). Disconnections (yesterday) = Activations + PTCC − TCC.
a Disconnections derived formula: Activations + PTCC − TCC. CY: 61 + 21,172 − 22,022 = -789. PY: 67 + 18,829 − 18,715 = 181. MoM: 60 + 20,909 − 21,043 = -74. A negative value indicates BigQuery invoice data arrived overnight so TCC_EOP exceeds PTCC + activations — a data-freshness artefact (shown in grey), not real churn. True figures pending SQL Server source ([KOG_DATAWAREHOUSE].[VHA].[T_KGN_INTERNET_TOTALS_DAILY_HISTORY]).
| Metric | CY | PY | YoY Δ | YoY % | MoM | MoM Δ | MoM % |
|---|---|---|---|---|---|---|---|
| Sales (GA4) ⁽³⁾ | 917 | 871 | +46 | +5.3% | 854 | +63 | +7.4% |
| Activations | 1,013 | 951 | +62 | +6.5% | 813 | +200 | +24.6% |
| Disconnections ⚠ floor (45-day lag) | 97 | 347 | -250 | -72.0% | 519 | -422 | -81.3% |
| GTV (ex-GST) | $903,133 | $780,156 | +122,977 | +15.8% | $947,822 | -44,689 | -4.7% |
| TCC (end of period — 16 Jul) | 22,022 | 18,715 | +3,307 | +17.7% | 21,043 | +979 | +4.7% |
| Plan | CY | PY | YoY Δ | YoY % |
|---|---|---|---|---|
| Gold+ MTM | 737 | 0 | +737 | new |
| Gold MTM | 136 | 316 | -180 | -57.0% |
| Silver MTM | 55 | 450 | -395 | -87.8% |
| Bronze MTM | 51 | 152 | -101 | -66.4% |
| Platinum MTM | 21 | 19 | +2 | +10.5% |
| Diamond MTM | 13 | 14 | -1 | -7.1% |
| Total | 1,013 | 951 | +62 | +6.5% |
3 Sales sourced from GA4 (Ecommerce purchases: Item name report). All other metrics from BigQuery.
4 GTV anomaly fix: a Mar-2025 bulk-rebill inflated that month's GTV (~$21.3M); where a PY period covers Mar-2025 it is substituted with Apr-2025 full-month GTV. No metric-table PY period covers Mar-2025 this run (FY began 1 Jul), so no adjustment applied here; the substitution is applied in the TCC + GTV chart.
5 PTCC_CY = previous day published TCC (from TCC history Google Sheet). PTCC_PY and PTCC_MoM computed from BigQuery using report_date = YEST_PY−1 and MOM_YEST−1 (historical data settled). Disconnections (yesterday) = Activations + PTCC − TCC.
a Disconnections derived formula: Activations + PTCC − TCC. CY: 61 + 21,172 − 22,022 = -789. PY: 67 + 18,829 − 18,715 = 181. MoM: 60 + 20,909 − 21,043 = -74. A negative value indicates BigQuery invoice data arrived overnight so TCC_EOP exceeds PTCC + activations — a data-freshness artefact (shown in grey), not real churn. True figures pending SQL Server source ([KOG_DATAWAREHOUSE].[VHA].[T_KGN_INTERNET_TOTALS_DAILY_HISTORY]).
FY 2026/27 has just begun, so FYTD equals MTD this run.
| Metric | CY | PY | YoY Δ | YoY % |
|---|---|---|---|---|
| Sales (GA4) ⁽³⁾ | 917 | 871 | +46 | +5.3% |
| Activations | 1,013 | 951 | +62 | +6.5% |
| Disconnections ⚠ floor (45-day lag) | 97 | 347 | -250 | -72.0% |
| GTV (ex-GST) | $903,133 | $780,156 | +122,977 | +15.8% |
| TCC (end of period — 16 Jul) | 22,022 | 18,715 | +3,307 | +17.7% |
| Plan | CY | PY | YoY Δ | YoY % |
|---|---|---|---|---|
| Gold+ MTM | 737 | 0 | +737 | new |
| Gold MTM | 136 | 316 | -180 | -57.0% |
| Silver MTM | 55 | 450 | -395 | -87.8% |
| Bronze MTM | 51 | 152 | -101 | -66.4% |
| Platinum MTM | 21 | 19 | +2 | +10.5% |
| Diamond MTM | 13 | 14 | -1 | -7.1% |
| Total | 1,013 | 951 | +62 | +6.5% |
3 Sales sourced from GA4 (Ecommerce purchases: Item name report). All other metrics from BigQuery.
4 GTV anomaly fix: a Mar-2025 bulk-rebill inflated that month's GTV (~$21.3M); where a PY period covers Mar-2025 it is substituted with Apr-2025 full-month GTV. No metric-table PY period covers Mar-2025 this run (FY began 1 Jul), so no adjustment applied here; the substitution is applied in the TCC + GTV chart.
5 PTCC_CY = previous day published TCC (from TCC history Google Sheet). PTCC_PY and PTCC_MoM computed from BigQuery using report_date = YEST_PY−1 and MOM_YEST−1 (historical data settled). Disconnections (yesterday) = Activations + PTCC − TCC.
a Disconnections derived formula: Activations + PTCC − TCC. CY: 61 + 21,172 − 22,022 = -789. PY: 67 + 18,829 − 18,715 = 181. MoM: 60 + 20,909 − 21,043 = -74. A negative value indicates BigQuery invoice data arrived overnight so TCC_EOP exceeds PTCC + activations — a data-freshness artefact (shown in grey), not real churn. True figures pending SQL Server source ([KOG_DATAWAREHOUSE].[VHA].[T_KGN_INTERNET_TOTALS_DAILY_HISTORY]).
Blue line = end-of-month TCC (orange = today). Green bars = monthly GTV ex-GST (orange = current month-to-date). * Mar 25 GTV substituted with Apr-2025 full-month value (~$1,239,536) to remove the Mar-2025 bulk-rebill anomaly (raw ~$21,255,577).
33/37 months populated · Nov 2023+ from real GA4 once backfilled, with BigQuery × 0.93 estimates (light blue) as a stop-gap. Current month (amber) is GA4 MTD.
Current month (amber) is partial.
Current quarter (amber) is quarter-to-date.