Kogan Internet — Daily Performance Report

Reference date: Saturday 12 September 2026  ·  Generated 13 September 2026 (Australia/Melbourne)  ·  Sales from GA4, all other metrics from BigQuery
TCC (end of 12 Sep)
22,829
YoY +11.3%MoM −5.9%
FYTD Activations
4,692
YoY +40.6%
FYTD Sales (GA4)
4,606
YoY +55.0%
FYTD GTV (ex-GST)
$4.05M
YoY +17.6%
MTD Activations
847
YoY +219.6%MoM +10.4%
MTD GTV (ex-GST)
$764.6K
YoY +14.8%MoM −16.9%

✓ What's Working Well

  • FYTD activations 4,692 vs 3,336 — +1,356 (+40.6%) on the same 74 days of FY25.
  • FYTD sales (GA4) 4,606 vs 2,971 — +1,635 (+55.0%). Sales are running ahead of activations, so the funnel is still filling.
  • FYTD GTV $4,050,237 vs $3,445,218 — +$605,019 (+17.6%) ex-GST.
  • TCC 22,829 vs 20,509 — +2,320 customers (+11.3%) year on year.
  • MTD activations 847 vs 265 — +582 (+219.6%) YoY, and +80 (+10.4%) on the same 12 days of August (767).
  • MTD sales 1,037 vs 223 — +814 (+365.0%) YoY, and +361 (+53.4%) MoM vs 676.
  • Gold+ is now the engine — 616 of 847 MTD activations (72.7%) and 3,400 FYTD, from a zero base a year ago.
  • Yesterday activations 77 vs 27 — +50 (+185.2%) YoY and +9 (+13.2%) vs 12 Aug.
  • Premium mix improving — MTD Diamond 18 vs 8 (+125.0%) and Platinum 11 vs 3 (+266.7%).

⚠ What Needs Watching

  • TCC −1,443 (−5.9%) vs 12 Aug and −1,616 against the 24,445 published for 11 Sep. The NIC trailing-invoice window has rolled past the August billing peak; expect it to normalise as September billing completes. Worth confirming at month end.
  • MTD GTV −$155,485 (−16.9%) vs the same 12 days of August ($764,632 vs $920,117). This is invoice-run timing across a 12-day window, not a rate change — FYTD GTV is still +17.6% YoY.
  • Yesterday GTV not yet available — the latest invoice date in BigQuery is 11 Sep, so no invoices were loaded for 12 Sep at build time. Shown as n/a rather than $0.
  • Yesterday derived disconnections — data-freshness caveat. The PY (−35) and MoM (−1,509) values are negative because TCC_EOP exceeded PTCC + activations after BigQuery invoice data landed overnight. These are artefacts, shown in grey, and should not be read as churn figures.
  • MTD and FYTD disconnections are floors. The 45-day invoice-cycle lag suppresses recent periods — MTD 48 is well below steady state and will rise materially over the next six weeks.
  • Legacy tier erosion. FYTD Silver 245 vs 1,539 (−84.1%), Bronze 208 vs 549 (−62.1%), Gold 693 vs 1,142 (−39.3%). Growth is entirely Gold+ substitution — worth confirming blended ARPU is holding.
  • Yesterday Silver 7 vs 13 (−46.2%) — consistent with the tier shift above.
Year-on-year (vs 12 Sep 2025)    Month-on-month (vs 12 Aug 2026)

Yesterday — 12 September 2026

MetricCY (12 Sep 26)PY (12 Sep 25) YoY ΔYoY % MoM (12 Aug 26)MoM ΔMoM %
Sales (GA4) (3)5316+37+231.3%62−9−14.5%
Activations (CY reflects LAD 11 Sep)7727+50+185.2%68+9+13.2%
Disconnections (Activations + PTCC − TCC) (a)1,693−35n/an/a−1,509n/an/a
GTV (ex-GST) (invoice data loaded through 11 Sep)n/a$100,668.99n/an/a$117,148.32n/an/a
TCC (end of period — 12 Sep)22,82920,509+2,320+11.3%24,272−1,443−5.9%
PTCC (previous day's published TCC — 11 Sep) (5)24,44520,447+3,998+19.6%22,695+1,750+7.7%

Plans activated — all plans (YoY only)

PlanCY activationsPY activationsYoY ΔYoY %
Gold+ MTM540+54new
Gold MTM1110+1+10.0%
Silver MTM713−6−46.2%
Bronze MTM3300.0%
Platinum MTM21+1+100.0%
Total7727+50+185.2%
(3) Sales sourced from GA4 (Ecommerce purchases: Item name report). All other metrics from BigQuery.
(a) Disconnections derived formula: Activations + PTCC − TCC. CY: 77 + 24,445 − 22,829 = 1,693. PY: 27 + 20,447 − 20,509 = −35. MoM: 68 + 22,695 − 24,272 = −1,509. A negative result indicates BigQuery invoice data arrived overnight causing TCC_EOP to exceed PTCC + activations; this is a data-freshness artefact and is rendered in neutral grey. PTCC (CY) from the Google Sheet; PTCC (PY) and PTCC (MoM) from BigQuery (settled historical data). True figures pending SQL Server source ([KOG_DATAWAREHOUSE].[VHA].[T_KGN_INTERNET_TOTALS_DAILY_HISTORY]).
(5) PTCC_CY = previous day's published TCC, loaded from the TCC Calc Google Sheet (row dated 11/9/2026 = 24,445). PTCC_PY and PTCC_MoM computed from BigQuery using report_date = 11 Sep 2025 and 11 Aug 2026 respectively. Disconnections (yesterday) = Activations + PTCC − TCC.
Year-on-year (1–12 Sep 2025)    Month-on-month (1–12 Aug 2026)

Month to date — 1 to 12 September 2026

MetricCY (1–12 Sep 26)PY (1–12 Sep 25) YoY ΔYoY % MoM (1–12 Aug 26)MoM ΔMoM %
Sales (GA4) (3)1,037223+814+365.0%676+361+53.4%
Activations847265+582+219.6%767+80+10.4%
Disconnections ⚠ floor (45-day lag)48290−242−83.4%359−311−86.6%
GTV (ex-GST)$764,631.62$666,037.95+$98,593.67+14.8%$920,116.95−$155,485.33−16.9%
TCC (end of period)22,82920,509+2,320+11.3%24,272−1,443−5.9%

Plans activated — all plans (YoY only)

PlanCY activationsPY activationsYoY ΔYoY %
Gold+ MTM6160+616new
Gold MTM13095+35+36.8%
Silver MTM37116−79−68.1%
Bronze MTM3543−8−18.6%
Diamond MTM188+10+125.0%
Platinum MTM113+8+266.7%
Total847265+582+219.6%
(3) Sales sourced from GA4 (Ecommerce purchases: Item name report). All other metrics from BigQuery.
Disconnections (MTD) use invoice-cycle churn with a 45-day confirmation lag, so recent periods are a floor, not a settled figure. The CY value in particular will rise materially over the next six weeks.
Year-on-year (1 Jul – 12 Sep 2025)

Financial year to date — 1 July to 12 September 2026

MetricCY (1 Jul – 12 Sep 26)PY (1 Jul – 12 Sep 25) YoY ΔYoY %
Sales (GA4) (3)4,6062,971+1,635+55.0%
Activations4,6923,336+1,356+40.6%
Disconnections ⚠ floor (45-day lag)1,8431,730+113+6.5%
GTV (ex-GST)$4,050,237.00$3,445,218.38+$605,018.62+17.6%
TCC (end of period)22,82920,509+2,320+11.3%

Plans activated — all plans (YoY only)

PlanCY activationsPY activationsYoY ΔYoY %
Gold+ MTM3,4000+3,400new
Gold MTM6931,142−449−39.3%
Silver MTM2451,539−1,294−84.1%
Bronze MTM208549−341−62.1%
Platinum MTM7859+19+32.2%
Diamond MTM6846+22+47.8%
Gold M2M01−1−100.0%
Total4,6923,336+1,356+40.6%
(3) Sales sourced from GA4 (Ecommerce purchases: Item name report). All other metrics from BigQuery.
No GTV anomaly adjustment was required this run — neither PY comparison period (1 Jul – 12 Sep 2025) covers the March 2025 bulk-rebill event.

Total Connected Customers & monthly GTV (ex-GST)

Blue line = end-of-month TCC (left axis); green bars = monthly GTV ex-GST (right axis). The final point (orange) is today, 13 Sep 2026 — TCC as at 12 Sep and month-to-date GTV. Mar 25*: the raw March 2025 GTV of $21,255,577 reflects a one-off bulk-rebill event and has been substituted with the April 2025 full-month value of $1,239,536 for like-for-like comparison.

A · Monthly Sales (GA4)

35/37 months populated · Nov 2023+ from real GA4. Sep/Oct 2023 predate GA4 ecommerce tracking. Current month (amber) is GA4 month-to-date through 12 Sep.

B · Monthly Connections (Activations)

Source: BigQuery. Current month (amber) is month-to-date through 12 Sep 2026.

C · Quarterly Connections (Activations)

Calendar quarters. Current quarter (amber) is quarter-to-date.

D · Monthly Activations by Plan Tier

Stacked. Gold+ launched September 2025 and now accounts for roughly three-quarters of monthly activations.

E · TCC by Plan Tier

Stacked area, NIC + PIC formula at each month end, plus a final "Today" point. Shows the Silver-to-Gold+ migration.