Reporting date 22 Sep 2026 · generated 23 Sep 2026 (Australia/Melbourne) · activations data date (LAD) 21 Sep 2026
| Metric | CY 22 Sep 2026 | PY 22 Sep 2025 | YoY Δ | YoY % | MoM 22 Aug 2026 | MoM Δ | MoM % |
|---|---|---|---|---|---|---|---|
| Sales (GA4) ⁽³⁾ | 51 | 45 | +6 | +13.3% | 47 | +4 | +8.5% |
| Activations | 61 (CY reflects LAD 21 Sep) | 29 | +32 | +110.3% | 47 | +14 | +29.8% |
| Disconnections ⁽ᵃ⁾ (Activations + PTCC − TCC) | 0 | -5 | +5 | N/A | 99 | -99 | -100.0% |
| GTV (ex-GST) | $0 | $98,992 | -$98,992 | -100.0% | $133,852 | -$133,852 | -100.0% |
| TCC (end of period — 22 Sep) | 24,107 | 20,512 | +3,595 | +17.5% | 23,250 | +857 | +3.7% |
| PTCC (previous day’s published TCC — 21 Sep) ⁽⁵⁾ | 24,046 | 20,478 | +3,568 | +17.4% | 23,302 | +744 | +3.2% |
| Plan | CY activations | PY activations | YoY Δ | YoY % |
|---|---|---|---|---|
| Gold+ MTM | 42 | 16 | +26 | +162.5% |
| Gold MTM | 9 | 5 | +4 | +80.0% |
| Silver MTM | 4 | 4 | 0 | +0.0% |
| Bronze MTM | 3 | 4 | -1 | -25.0% |
| Diamond MTM | 2 | 0 | +2 | new |
| Platinum MTM | 1 | 0 | +1 | new |
| Total | 61 | 29 | +32 | +110.3% |
⁽³⁾ Sales sourced from GA4 (Ecommerce purchases: Item name report). All other metrics from BigQuery.
⁽ᵃ⁾ Disconnections derived formula: Activations + PTCC − TCC. CY: 61 + 24,046 − 24,107 = 0. PY: 29 + 20,478 − 20,512 = -5. MoM: 47 + 23,302 − 23,250 = 99. A negative (or implausibly low) result indicates the BigQuery invoice base had not advanced when TCC was computed — TCC_EOP then sits on the same invoice cycle as PTCC, so the formula collapses. This is a data-freshness artefact, not a real churn reading, and such values are rendered in neutral grey. PTCC (CY) from Google Sheet; PTCC (PY) and PTCC (MoM) from BigQuery (settled historical data). True figures pending SQL Server source ([KOG_DATAWAREHOUSE].[VHA].[T_KGN_INTERNET_TOTALS_DAILY_HISTORY]).
⁽⁵⁾ PTCC_CY = previous day’s published TCC, loaded from the TCC history Google Sheet (https://docs.google.com/spreadsheets/d/1juzrxFK6b8acGqtMwVeYzho99cCVOZ-FdraOqNrlLMs). PTCC_PY and PTCC_MoM are computed from BigQuery using report_date = YEST_PY−1 (21 Sep 2025) and MOM_YEST−1 (21 Aug 2026) respectively — historical data is settled, so BigQuery is accurate for those. Disconnections (yesterday) = Activations + PTCC − TCC.
| Metric | CY 1 Sep – 22 Sep 2026 | PY 1 Sep – 22 Sep 2025 | YoY Δ | YoY % | MoM 1 Aug – 22 Aug 2026 | MoM Δ | MoM % |
|---|---|---|---|---|---|---|---|
| Sales (GA4) ⁽³⁾ | 1,658 | 520 | +1,138 | +218.8% | 1,266 | +392 | +31.0% |
| Activations | 1,468 | 522 | +946 | +181.2% | 1,305 | +163 | +12.5% |
| Disconnections ⚠ floor (45-day lag) | 312 | 466 | -154 | -33.0% | 688 | -376 | -54.7% |
| GTV (ex-GST) | $1,281,734 | $1,175,181 | +$106,553 | +9.1% | $1,491,970 | -$210,236 | -14.1% |
| TCC (end of period) | 24,107 | 20,512 | +3,595 | +17.5% | 23,250 | +857 | +3.7% |
| Plan | CY activations | PY activations | YoY Δ | YoY % |
|---|---|---|---|---|
| Gold+ MTM | 1,079 | 107 | +972 | +908.4% |
| Gold MTM | 210 | 155 | +55 | +35.5% |
| Silver MTM | 73 | 174 | -101 | -58.0% |
| Bronze MTM | 60 | 72 | -12 | -16.7% |
| Diamond MTM | 26 | 8 | +18 | +225.0% |
| Platinum MTM | 20 | 6 | +14 | +233.3% |
| Total | 1,468 | 522 | +946 | +181.2% |
⁽³⁾ Sales sourced from GA4 (Ecommerce purchases: Item name report). All other metrics from BigQuery.
⁽⁴⁾ March 2025 contained a one-off bulk-rebill event (raw GTV ~$21.26M). Where a PY comparison period covers March 2025, the raw month is swapped for April 2025 full-month GTV to keep the comparison like-for-like. No comparison period in this report covers March 2025, so no metric-table adjustment was applied this run; the chart on the TCC + GTV tab does apply the substitution.
| Metric | CY 1 Jul – 22 Sep 2026 | PY 1 Jul – 22 Sep 2025 | YoY Δ | YoY % |
|---|---|---|---|---|
| Sales (GA4) ⁽³⁾ | 5,227 | 3,268 | +1,959 | +59.9% |
| Activations | 5,313 | 3,593 | +1,720 | +47.9% |
| Disconnections ⚠ floor (45-day lag) | 2,107 | 1,906 | +201 | +10.5% |
| GTV (ex-GST) | $4,567,340 | $3,954,361 | +$612,978 | +15.5% |
| TCC (end of period) | 24,107 | 20,512 | +3,595 | +17.5% |
| Plan | CY activations | PY activations | YoY Δ | YoY % |
|---|---|---|---|---|
| Gold+ MTM | 3,863 | 107 | +3,756 | +3510.3% |
| Gold MTM | 773 | 1,202 | -429 | -35.7% |
| Silver MTM | 281 | 1,597 | -1,316 | -82.4% |
| Bronze MTM | 233 | 578 | -345 | -59.7% |
| Platinum MTM | 87 | 62 | +25 | +40.3% |
| Diamond MTM | 76 | 46 | +30 | +65.2% |
| Gold M2M | 0 | 1 | -1 | −100.0% |
| Total | 5,313 | 3,593 | +1,720 | +47.9% |
⁽³⁾ Sales sourced from GA4 (Ecommerce purchases: Item name report). All other metrics from BigQuery.
⁽⁴⁾ March 2025 contained a one-off bulk-rebill event (raw GTV ~$21.26M). Where a PY comparison period covers March 2025, the raw month is swapped for April 2025 full-month GTV to keep the comparison like-for-like. No comparison period in this report covers March 2025, so no metric-table adjustment was applied this run; the chart on the TCC + GTV tab does apply the substitution.
Blue line (left axis) = end-of-month TCC; green bars (right axis) = monthly GTV ex-GST. The final point (orange) is today, 23 Sep 2026 — TCC as at today and September month-to-date GTV. Mar 25* — the raw March 2025 GTV of $21,255,577 reflects a one-off bulk rebill; the bar shown substitutes April 2025 full-month GTV ($1,239,536) so the series stays like-for-like.
35/37 months populated · Nov 2023 onward from real GA4. Sep and Oct 2023 predate GA4 ecommerce tracking and stay blank. Current month (amber) is GA4 month-to-date through 22 Sep.
BigQuery activations by activation month. Current month (amber) is partial.
Calendar quarters. Final bar (amber) is quarter to date.
Stacked activations by tier. Gold+ launched September 2025 and now dominates the mix.
Stacked end-of-month TCC by tier, using the same NIC+PIC formula as the TCC + GTV chart: 36 month-ends plus today.