Customer base still growing YoY: even at today's depressed BQ trough (19,446), TCC is +3.3% vs PY; the published 11-Jul TCC of 21,433 is +13.9% YoY.
⚠ What Needs Watching
TCC data-freshness trough: BigQuery TCC for 12 Jul computes to 19,446, ~1,800 (≈9%) below the settled/published level (21,433 on 11 Jul; 21,282 at 1 Jul). The early-July monthly invoice batch has not fully loaded, depressing the trailing-month invoiced-customer count.
Yesterday derived disconnections are an artefact: CY = 56 + 21,433 − 19,446 = 2,043, inflated by the TCC trough above — not real churn. PY derived value is negative (-67), a known data-freshness artefact (footnote a).
MTD GTV soft: $555,984 vs $615,945 PY (-9.7% YoY) and -27.9% MoM — largely billing-cycle timing (July invoice run still incomplete; June included a large batch). Revisit as invoices settle.
Legacy tier decline: MTD Silver activations 46 vs 294 PY (-84.4%) and Gold 112 vs 218 (-48.6%) — mix has shifted hard into Gold+, but monitor net effect on the base.
★ Sales from GA4 · All other metrics from BigQuery
TCC / disconnections note: BigQuery TCC for 12 Jul (19,446) is a data-freshness trough ~1,800 below the published 11-Jul TCC (21,433). Derived Yesterday disconnections (2,043) reflect this artefact, not real churn.
YoY
MoM
Metric
CY
PY
YoY Δ
YoY %
MoM
MoM Δ
MoM %
Sales (GA4) ⁽³⁾
43
34
+9
+26.5%
66
-23
-34.8%
Activations
56 (CY reflects LAD 11 Jul)
45
+11
+24.4%
64
-8
-12.5%
Disconnections (Activations + PTCC − TCC) ⁽ᵃ⁾
2,043
-67
+2,110
-3149.3%
72
+1,971
+2737.5%
GTV (ex-GST)
$0
$81,293
$-81,293
-100.0%
$92,012
$-92,012
-100.0%
TCC (end of period — 12 Jul)
19,446
18,829
+617
+3.3%
20,887
-1,441
-6.9%
PTCC (prev day published — 11 Jul) ⁽⁵⁾
21,433
18,717
+2,716
+14.5%
20,895
+538
+2.6%
Plans activated — all plans (LAD 11 Jul, YoY)
Plan
CY
PY
YoY Δ
YoY %
Gold+ MTM
44
0
+44
new
Gold MTM
4
14
-10
-71.4%
Bronze MTM
4
6
-2
-33.3%
Silver MTM
3
23
-20
-87.0%
Diamond MTM
1
1
+0
+0.0%
Platinum MTM
0
1
-1
−100.0%
Total
56
45
+11
+24.4%
⁽³⁾ Sales sourced from GA4 (Ecommerce purchases: Item name). All other metrics from BigQuery.
⁽ᵃ⁾ Disconnections (Yesterday) derived = Activations + PTCC − TCC. CY: 56 + 21,433 − 19,446 = 2,043. PY: 45 + 18,717 − 18,829 = -67. MoM: 64 + 20,895 − 20,887 = 72. A negative result (PY) indicates BigQuery invoice data arrived overnight so TCC_EOP exceeds PTCC + activations — a data-freshness artefact, rendered grey. The large positive CY figure is the opposite artefact: the early-July invoice batch has not fully loaded, depressing TCC_EOP. True figures pending SQL Server source ([KOG_DATAWAREHOUSE].[VHA].[T_KGN_INTERNET_TOTALS_DAILY_HISTORY]).
⁽⁵⁾ PTCC_CY = previous day's published TCC (Google Sheet, date 11 Jul = 21,433). PTCC_PY and PTCC_MoM computed from BigQuery (report_date = YEST_PY−1 and MOM_YEST−1; settled historical data).
★ Sales from GA4 · All other metrics from BigQuery
YoY
MoM
Metric
CY
PY
YoY Δ
YoY %
MoM
MoM Δ
MoM %
Sales (GA4) ⁽³⁾
646
631
+15
+2.4%
586
+60
+10.2%
Activations
824
643
+181
+28.1%
560
+264
+47.1%
Disconnections
⚠ floor (45-day lag)
94
241
-147
-61.0%
388
-294
-75.8%
GTV (ex-GST)
$555,984
$615,945
$-59,961
-9.7%
$770,726
$-214,743
-27.9%
TCC (end of period)
19,446
18,829
+617
+3.3%
20,887
-1,441
-6.9%
Plans activated — all plans (1–12 Jul, YoY)
Plan
CY
PY
YoY Δ
YoY %
Gold+ MTM
598
0
+598
new
Gold MTM
112
218
-106
-48.6%
Silver MTM
46
294
-248
-84.4%
Bronze MTM
40
107
-67
-62.6%
Platinum MTM
17
15
+2
+13.3%
Diamond MTM
11
9
+2
+22.2%
Total
824
643
+181
+28.1%
MTD = 1 Jul → 12 Jul (inclusive). Disconnections use invoice-cycle churn with a 45-day lag floor (recent periods understated). GTV soft YoY/MoM is largely billing-cycle timing. ⁽³⁾ Sales from GA4.
★ Sales from GA4 · All other metrics from BigQuery
FYTD covers just 1–12 Jul 2026 — FY27 has only started, so FYTD ≈ MTD this run.
Blue line = end-of-month TCC (NIC+PIC); orange point = today (19,446, BQ trough). Green bars = monthly GTV ex-GST; orange bar = July MTD. *Mar-25 GTV substituted with Apr-25 full-month value ($1,239,536) — the raw Mar-25 figure (~$21.3M) was a one-off bulk-rebill anomaly.
A · Monthly Sales (GA4) — last 37 months
33/37 months populated · Nov 2023+ from real GA4 once backfilled, with BigQuery × 0.93 estimates as a stop-gap (13 still estimated). Current month (amber) is GA4 MTD.
B · Monthly Connections (Activations) — last 36 months
Current month (amber) is month-to-date.
C · Quarterly Connections (Activations)
Current quarter (amber) labelled QTD.
D · Monthly Activations by Plan Tier (stacked)
Current month (in progress) is month-to-date.
E · TCC by Plan Tier (stacked area, end-of-month)
Final point = today. Gold+ share has grown rapidly since Sep-2025.