Kogan Internet — Daily Performance Report

Report date: 24 Jul 2026 (YEST) · Generated 25 Jul 2026 09:24 AEST · Sales from GA4, all other metrics from BigQuery · LAD 23 Jul

Performance Summary — report date 24 Jul 2026

TCC (end of period)
22,216
YoY +15.8%MoM +4.5%
FYTD Activations
1,513
YoY +9.3%
FYTD Sales (GA4)
1,402
YoY +10.0%
FYTD GTV (ex-GST)
$1.39M
YoY +21.7%
MTD Activations
1,513
YoY +9.3%MoM +12.6%
MTD GTV (ex-GST)
$1.39M
YoY +21.7%MoM +6.8%

✓ What's Working Well

  • TCC hit 22,216 — up +3,038 YoY (+15.8%) vs 19,178 and +955 MoM (+4.5%) vs 21,261. The customer base has grown every month since Feb 2026.
  • MTD activations 1,513 vs 1,384 PY (+129, +9.3% YoY) and vs 1,344 in the June period (+169, +12.6% MoM). Yesterday's activations (LAD 23 Jul) were 95 vs 61 PY (+55.7%).
  • MTD GTV $1.39M vs $1.14M PY — +$247.5K, +21.7% YoY, and +6.8% MoM vs $1.30M.
  • MTD sales (GA4) 1,402 vs 1,274 PY (+128, +10.0% YoY); yesterday's sales 72 vs 52 PY (+38.5% YoY).
  • MTD disconnections (churn floor) 389 vs 518 PY (−24.9%) and vs 701 in the June period (−44.5% MoM) — churn trending down while the base grows.
  • Gold+ is carrying growth: 1,101 MTD activations (73% of all plans), with Platinum (+32.0%) and Diamond (+44.4%) also up YoY.

⚠ What Needs Watching

  • Yesterday's derived disconnections = −370 (grey, not a win): the 22 Jul invoice batch (~1,934 invoices) landed overnight, pushing TCC_EOP above PTCC + activations. Data-freshness artefact — true churn figure pending the SQL Server source.
  • Yesterday GTV shows $0 (CY and MoM date): invoices lag ~2 days and issuance is batch-lumpy — normal billing-cycle timing, not lost revenue.
  • Yesterday sales 72 vs 86 MoM (−16.3%) and MTD sales flat MoM (1,402 vs 1,409, −0.5%) — YoY strong but month-on-month sales momentum has plateaued.
  • Legacy tier erosion continues: MTD Silver 82 vs 652 PY (−87.4%), Gold 203 vs 459 (−55.8%), Bronze 68 vs 230 (−70.4%) — mix has shifted to Gold+, keep an eye on blended ARPU.
  • MTD/FYTD disconnections are a floor (45-day invoice-lag detection) — recent churn is understated.
  • Deploy watcher: the .deploy-pending sentinel from the 23 Jul run is still in the deploy folder after ~2 days — the local watcher may be stuck; worth checking Task Scheduler.

Yesterday — 24 Jul 2026 (CY) vs 24 Jul 2025 (PY) · MoM: 24 Jun 2026

⚠ Yesterday GTV: no invoices loaded yet for 24 Jul (typical ~2-day invoice lag) — the $0 CY / $0 MoM values are billing-cycle timing, not lost revenue.

YoY (vs prior year) MoM (vs prior month)
MetricCYPYYoY ΔYoY %MoMMoM ΔMoM %
Sales (GA4) ⁽³⁾7252+20+38.5%86−14−16.3%
Activations (CY reflects LAD 23 Jul)9561+34+55.7%79+16+20.3%
Disconnections ⁽ᵃ⁾ (Activations + PTCC − TCC)−370138−508−368.1%0−370N/A
GTV (ex-GST)$0$21,147−$21,147−100.0%$0±$0N/A
TCC (end of period — 24 Jul)22,21619,178+3,038+15.8%21,261+955+4.5%
PTCC (previous day's published TCC — 23 Jul) ⁽⁵⁾21,75119,255+2,496+13.0%21,182+569+2.7%

Plans activated — all plans (CY = LAD 23 Jul · PY = 24 Jul 2025)

PlanCY activationsPY activationsYoY ΔYoY %
Gold+ MTM750+75new
Gold MTM724−17−70.8%
Silver MTM626−20−76.9%
Diamond MTM41+3+300.0%
Bronze MTM210−8−80.0%
Platinum MTM10+1new
Total9561+34+55.7%

⁽³⁾ Sales sourced from GA4 (Ecommerce purchases: Item name report). All other metrics from BigQuery.

⁽ᵃ⁾ Disconnections derived formula: Activations + PTCC − TCC. CY: 95 + 21,751 − 22,216 = −370. PY: 61 + 19,255 − 19,178 = 138. MoM: 79 + 21,182 − 21,261 = 0. A negative result indicates BigQuery invoice data arrived overnight, causing TCC_EOP to exceed PTCC + activations — a data-freshness artefact, not real churn (rendered grey). PTCC (CY) from Google Sheet; PTCC (PY) and PTCC (MoM) from BigQuery (settled historical data). True figures pending SQL Server source ([KOG_DATAWAREHOUSE].[VHA].[T_KGN_INTERNET_TOTALS_DAILY_HISTORY]).

⁽⁵⁾ PTCC_CY = previous day's published TCC (from Google Sheet, 23 Jul 2026). PTCC_PY and PTCC_MoM computed from BigQuery using report_date = 23 Jul 2025 and 23 Jun 2026 respectively (historical data is settled so BigQuery is accurate). Disconnections (yesterday) = Activations + PTCC − TCC.

MTD — 1–24 Jul 2026 (CY) vs 1–24 Jul 2025 (PY) · MoM: 1–24 Jun 2026

YoY (vs prior year) MoM (vs prior month)
MetricCYPYYoY ΔYoY %MoMMoM ΔMoM %
Sales (GA4) ⁽³⁾1,4021,274+128+10.0%1,409−7−0.5%
Activations1,5131,384+129+9.3%1,344+169+12.6%
Disconnections ⚠ floor (45-day lag)389518−129−24.9%701−312−44.5%
GTV (ex-GST)$1,390,453$1,142,947+$247,507+21.7%$1,301,882+$88,571+6.8%
TCC (end of period)22,21619,178+3,038+15.8%21,261+955+4.5%

Plans activated — all plans (MTD)

PlanCY activationsPY activationsYoY ΔYoY %
Gold+ MTM1,1010+1,101new
Gold MTM203459−256−55.8%
Silver MTM82652−570−87.4%
Bronze MTM68230−162−70.4%
Platinum MTM3325+8+32.0%
Diamond MTM2618+8+44.4%
Total1,5131,384+129+9.3%

⁽³⁾ Sales sourced from GA4 (Ecommerce purchases: Item name report). All other metrics from BigQuery.

FYTD — 1 Jul–24 Jul 2026 (CY) vs 1 Jul–24 Jul 2025 (PY). FY27 is 24 days old, so FYTD = MTD.

MetricCYPYYoY ΔYoY %
Sales (GA4) ⁽³⁾1,4021,274+128+10.0%
Activations1,5131,384+129+9.3%
Disconnections ⚠ floor (45-day lag)389518−129−24.9%
GTV (ex-GST)$1,390,453$1,142,947+$247,507+21.7%
TCC (end of period)22,21619,178+3,038+15.8%

Plans activated — all plans (FYTD)

PlanCY activationsPY activationsYoY ΔYoY %
Gold+ MTM1,1010+1,101new
Gold MTM203459−256−55.8%
Silver MTM82652−570−87.4%
Bronze MTM68230−162−70.4%
Platinum MTM3325+8+32.0%
Diamond MTM2618+8+44.4%
Total1,5131,384+129+9.3%

⁽³⁾ Sales sourced from GA4 (Ecommerce purchases: Item name report). All other metrics from BigQuery.

TCC (line, left axis) + monthly GTV ex-GST (bars, right axis) — Jun 2023 → today. Today's points in orange (TCC as at 25 Jul; GTV bar = July MTD).

* Mar 25: raw GTV of $21.26M reflects a bulk-rebill anomaly; substituted with the Apr 2025 full-month value ($1.24M) for a like-for-like trend.

A · Monthly Sales (GA4) — last 36 months

33/37 months populated · Nov 2023+ from real GA4 once backfilled; light-blue bars are BigQuery × 0.93 estimates (stop-gap: Mar–May 2026). Current month (amber) is GA4 MTD through 24 Jul.

B · Monthly Connections (Activations)

C · Quarterly Connections (Activations)

D · Monthly Activations by Plan Tier

E · TCC by Plan Tier (stacked)

Charts B–E from BigQuery. Amber = current (in-progress) month/quarter. Chart E uses the same NIC+PIC formula as the TCC+GTV chart; final point = today.