PY = Sat 04 Oct 2025 · MoM = Fri 04 Sep 2026
| Metric | CY | PY | YoY Δ | YoY % | MoM (prior month) | MoM Δ | MoM % |
|---|---|---|---|---|---|---|---|
| Sales (GA4) ⁽³⁾ | 43 | 31 | +12 | +38.7% | 90 | -47 | -52.2% |
| Activations | 47 (CY reflects LAD 03 Oct) | 22 | +25 | +113.6% | 76 | -29 | -38.2% |
| Disconnections (Activations + PTCC − TCC) ⁽ᵃ⁾ | 825 ⚠ artefact — partial 03 Oct invoice load | -12 | +837 | +6975.0% | 116 | +709 | +611.2% |
| GTV (ex-GST) ⚠ 04 Oct invoices not yet loaded | $0 | $109,275 | -$109,275 | -100.0% | $61,529 | -$61,529 | -100.0% |
| TCC (end of period — 04 Oct) ⚠ understated | 23,798 | 20,514 | +3,284 | +16.0% | 23,300 | +498 | +2.1% |
| PTCC (previous day's published TCC — 03 Oct) ⁽⁵⁾ | 24,576 | 20,480 | +4,096 | +20.0% | 23,340 | +1,236 | +5.3% |
⁽³⁾ Sales sourced from GA4 (Ecommerce purchases: Item name report). All other metrics from BigQuery.
⁽⁴⁾ GTV bulk-rebill adjustment (Mar 2025 → Apr 2025 substitution) applies only where a PY period covers March 2025; no period in this report does, so no adjustment was required this run.
⁽ᵃ⁾ Disconnections derived formula: Activations + PTCC − TCC. CY: 47 + 24,576 − 23,798 = 825. PY: 22 + 20,480 − 20,514 = -12. MoM: 76 + 23,340 − 23,300 = 116. PTCC (CY) from Google Sheet; PTCC (PY) and PTCC (MoM) from BigQuery (settled historical data). True figures pending SQL Server source ([KOG_DATAWAREHOUSE].[VHA].[T_KGN_INTERNET_TOTALS_DAILY_HISTORY]). A negative result (PY here) indicates BigQuery invoice data arrived overnight causing TCC_EOP to exceed PTCC + activations — a data-freshness artefact, shown in grey. The CY value of 825 is likewise an artefact: today's TCC_EOP is depressed by the partial 03 Oct invoice load, so CY disconnections are heavily overstated and are shown in grey, not red.
⁽⁵⁾ PTCC_CY = previous day's published TCC (from Google Sheet: https://docs.google.com/spreadsheets/d/1juzrxFK6b8acGqtMwVeYzho99cCVOZ-FdraOqNrlLMs, row 3/10/2026 = 24,576). PTCC_PY and PTCC_MoM computed from BigQuery using report_date = YEST_PY−1 and MOM_YEST−1 respectively (historical data is settled so BigQuery is accurate). Disconnections (yesterday) = Activations + PTCC − TCC.
| Plan | CY activations | PY activations | YoY Δ | YoY % |
|---|---|---|---|---|
| Gold+ MTM | 35 | 12 | +23 | +191.7% |
| Gold MTM | 5 | 3 | +2 | +66.7% |
| Bronze MTM | 4 | 3 | +1 | +33.3% |
| Diamond MTM | 2 | 0 | +2 | new |
| Silver MTM | 1 | 4 | -3 | -75.0% |
| Total | 47 | 22 | +25 | +113.6% |
CY plan breakdown reflects LAD 03 Oct; PY = 04 Oct 2025.
PY = 01–04 Oct 2025 · MoM = 01–04 Sep 2026
| Metric | CY | PY | YoY Δ | YoY % | MoM (prior month) | MoM Δ | MoM % |
|---|---|---|---|---|---|---|---|
| Sales (GA4) ⁽³⁾ | 225 | 133 | +92 | +69.2% | 376 | -151 | -40.2% |
| Activations | 217 | 161 | +56 | +34.8% | 262 | -45 | -17.2% |
| Disconnections ⚠ floor (45-day lag) | 0 | 61 | -61 | -100.0% | 48 | -48 | -100.0% |
| GTV (ex-GST) ⚠ invoice-load lag | $30,135 | $219,061 | -$188,926 | -86.2% | $145,409 | -$115,274 | -79.3% |
| TCC (end of period) ⚠ understated | 23,798 | 20,514 | +3,284 | +16.0% | 23,300 | +498 | +2.1% |
⁽³⁾ Sales sourced from GA4 (Ecommerce purchases: Item name report). All other metrics from BigQuery.
⁽⁴⁾ GTV bulk-rebill adjustment (Mar 2025 → Apr 2025 substitution) applies only where a PY period covers March 2025; no period in this report does, so no adjustment was required this run.
Disconnections (MTD/FYTD) = invoice-cycle churn: a customer's invoice with no follow-up within 45 days, attributed to invoice date + 35 days. Recent periods are a floor until the 45-day window closes.
| Plan | CY activations | PY activations | YoY Δ | YoY % |
|---|---|---|---|---|
| Gold+ MTM | 165 | 88 | +77 | +87.5% |
| Gold MTM | 25 | 19 | +6 | +31.6% |
| Silver MTM | 10 | 30 | -20 | -66.7% |
| Bronze MTM | 8 | 18 | -10 | -55.6% |
| Platinum MTM | 5 | 2 | +3 | +150.0% |
| Diamond MTM | 4 | 4 | 0 | 0.0% |
| Total | 217 | 161 | +56 | +34.8% |
PY = 01 Jul – 04 Oct 2025
| Metric | CY | PY | YoY Δ | YoY % |
|---|---|---|---|---|
| Sales (GA4) ⁽³⁾ | 5,895 | 3,659 | +2,236 | +61.1% |
| Activations | 6,054 | 4,004 | +2,050 | +51.2% |
| Disconnections ⚠ floor (45-day lag) | 2,490 | 2,218 | +272 | +12.3% |
| GTV (ex-GST) | $5,110,942 | $4,409,427 | +$701,516 | +15.9% |
| TCC (end of period) ⚠ understated | 23,798 | 20,514 | +3,284 | +16.0% |
⁽³⁾ Sales sourced from GA4 (Ecommerce purchases: Item name report). All other metrics from BigQuery.
⁽⁴⁾ GTV bulk-rebill adjustment (Mar 2025 → Apr 2025 substitution) applies only where a PY period covers March 2025; no period in this report does, so no adjustment was required this run.
Disconnections (MTD/FYTD) = invoice-cycle churn: a customer's invoice with no follow-up within 45 days, attributed to invoice date + 35 days. Recent periods are a floor until the 45-day window closes.
| Plan | CY activations | PY activations | YoY Δ | YoY % |
|---|---|---|---|---|
| Gold+ MTM | 4,409 | 319 | +4,090 | +1282.1% |
| Gold MTM | 872 | 1,255 | -383 | -30.5% |
| Silver MTM | 324 | 1,685 | -1,361 | -80.8% |
| Bronze MTM | 264 | 626 | -362 | -57.8% |
| Platinum MTM | 98 | 65 | +33 | +50.8% |
| Diamond MTM | 87 | 53 | +34 | +64.2% |
| Gold M2M | 0 | 1 | -1 | −100.0% |
| Total | 6,054 | 4,004 | +2,050 | +51.2% |
Blue line = end-of-month TCC (left axis); green bars = monthly GTV ex-GST (right axis). Final point (orange) = today: TCC as at 05 Oct (23,798, understated — partial 03 Oct invoice load) and October month-to-date GTV.
* Mar 25: raw GTV $21,255,577 reflects a bulk-rebill event; substituted with Apr 2025 full-month GTV ($1,239,536) for a like-for-like view.
36/37 months populated · Nov 2023+ from real GA4 (all months now backfilled from GA4 — no BigQuery estimates remain). Current month (amber) is GA4 MTD (01–04 Oct). Oct 2023 pre-dates GA4 ecommerce tracking.
Source: BigQuery NbnActivationDate. Current month (amber) is MTD; first month (Oct 2023) is partial (window starts 05 Oct 2023).
Current quarter (amber) is quarter-to-date.
Stacked by tier (ProductName normalised). Gold+ launched Sep 2025.
Stacked area · NIC+PIC membership per month-end, tier = customer's most recent plan. Final point = today (05 Oct; understated by partial invoice load). A handful of legacy 'Other' plans (<30) are excluded.